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Admiral Van is arranged and administered by Able Insurance Services Ltd (Ellipse, Ground Floor, Padley Road, Swansea SA1 8AN), trading as Admiral Van, which is authorised and regulated by the Financial Conduct Authority and is part of the Admiral Group plc.

Contact Us

To help us solve your problem or put you in touch with the right person, please choose a category from the list below.

Need help with Van Insurance?

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Sales Line 0800 118 1641

Customer Services Line 0333 220 2096

Renewals Line 0800 188 4485

Claims Helpline 0808 223 7409

Open 24 Hours

Emergency Numbers Please refer to your policy booklet

Opening hours

Monday - Friday: 8am - 9pm
Saturday: 9am - 5pm
Sunday: 10am - 4pm

Bank holidays subject to change, closed Easter Sunday, Christmas Day, Boxing Day & New Years Day

Get in touch

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Email & Postal address

Email address

You can contact us using our secure email form

Postal address

Able Insurance Services Ltd
Ty Admiral
David Street
Cardiff
CF10 2AA

If you require a call back please fill in the Call me back form.

Other enquiries

Press Office

Main switchboard 0333 220 2062

Calls cost 10p per minute plus your phone company's access charge.

Further details

If you would like photos or logos, please contact our press office team (see above for details).

Visit our corporate website.

Sponsorship policy

We only support charities with which our employees or their family have a relationship. We only consider supporting events which are based within South Wales.

Job vacancies

For information on current career opportunities with Admiral, telephone our recruitment hotline on 0800 118 1619 or you can view jobs online.

Complaint?

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In Writing To

The Quality Executive
Admiral Van
Ellipse Ground Floor
Padley Road
Swansea
SA1 8AN


Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) both from mobiles and landlines.


If you bought one of our products online, you can also refer your complaint to the European Online Dispute Resolution platform. This service will pass on your details to the most appropriate dispute resolution service for the product you've bought. For insurance products this is likely to be the Financial Ombudsman Service. For further information you can visit their website at https://webgate.ec.europa.eu/odr/

To view Our Guide to Handling your Complaint, please click the link below.

As an FCA registered company we publish data on our complaints record. To view our performance data, click on the show results button below.